The Padaria Ribeiro (SOCOPÃO - Padaria e Confeitaria, Lda.) Internal Reporting Channel allows you to securely and confidentially report infractions you become aware of in a professional context, ensuring legal protection for reporting persons.
Legal framework
This channel complies with Portuguese Law No. 93/2021, of December 20, which establishes the General Regime for the Protection of Reporting Persons and transposes Directive (EU) 2019/1937.
What can be reported
You may report infractions covered by Law No. 93/2021, namely corruption and related offences, fraud, conflicts of interest, harassment, discrimination and other legal violations covered by this regime, which you became aware of in the context of your professional relationship with Padaria Ribeiro.
Who can report
This channel may be used by current and former employees, job candidates and people undergoing recruitment, service providers, contractors, subcontractors and suppliers, interns and volunteers, shareholders and members of administrative, management, supervisory or oversight bodies, and any other persons who became aware of an infraction in a professional context.
Anonymity and confidentiality
Reports may be submitted with identification or anonymously. If you choose to identify yourself, your identity is kept confidential, with access restricted to the team responsible for receiving and handling the report. The identity of the reporting person and of any third parties mentioned in the report is protected under the law.
Protection against retaliation
Reporting persons who act in good faith and have serious grounds to believe the information reported to be true are legally protected against retaliation, including dismissal, changes to working conditions, disciplinary sanctions, discrimination or any other form of unfavourable treatment motivated by the report.
How to submit a report
Reports may be submitted in writing through the form below, or verbally: to make a report verbally or request an in-person meeting, please use the form below, stating in the description that you would like a meeting or a phone call, and leave a contact method. The request is received only by the persons responsible for the channel. Where possible, describe the facts objectively and in detail, including dates, locations, people involved and any other relevant information.
What happens after a report is submitted
Reports are reviewed confidentially by the team responsible for receiving and handling them. If you leave contact details, you will receive confirmation of receipt within 7 days. You will be informed of the measures planned or adopted to follow up on the report, and the reasoning behind them, within a maximum of 3 months from the date of receipt. The report, its attachments and any personal data it contains are kept for 5 years from receipt and, regardless of that period, for as long as any related judicial or administrative proceedings are pending (Law no. 93/2021, article 20). They are then deleted.
External reporting
Submitting a report through this internal channel does not affect your right to submit external reports to the competent authorities, under the terms provided for in Law No. 93/2021.